IT Downtime is Costly!
When one of your computers, printers or apps is not working right, it can slow down the productivity of your whole team. You may even lose business opportunities if the tasks are not completed on time or you miss the deadline.
Let us be your IT Support & HelpDesk Team
At Experts 911, we have a team of experienced & certified engineers who are equipped with modern and advanced troubleshooting tools.
Unlike other IT companies, we have a dedicated team of experts who are specialized in providing IT Support and are always ready & waiting to support you & your team. In a couple of clicks, you will be connected to an engineer who will deal with any software-based issue in seconds — not hours, not days!
In addition to fixing errors, we will become your HelpDesk team and provide end-user support where we quickly answer the day-to-day “how-to” questions so that you get back to be productive faster and avoid wasting time & money.
Only Experts 911 Provides You With The Fastest, Easiest and Most Secure IT Support
This is achieved through Experts 911 Support Icon that we will install on each of your desktops and servers:
- When you have a question or face an IT problem, simply double-click our support icon on your desktop.
- You will immediately start chatting with one of our technical support experts anywhere you are.
- Briefly explain the problem or ask your question in your own simple words (in Arabic or in English).
- If needed, our engineer will request permission from you to remotely view your screen together; once you approve this request, you can watch and learn how our support expert will fix the problem in front of you quickly and privately.
At Experts 911, we like to keep IT simple & efficient: Click —> Chat —> Problem Solved!
- There’s no appointment to take; you’ll have UNLIMITED immediate IT support anytime anywhere.
- There’s no need to wait days for a busy IT freelancer to visit you to rescue your business.
- There’s no need to format your computer/business instead of fixing the problem quickly.
- There’s no need to wait endlessly for a call center operator or for slow email correspondence.
- There’s no pin code to enter, no website to remember, and no complex technical language to understand.
Here is a summary list of what our engineers are commonly fixing and supporting our customers. It is NOT a comprehensive list, but should show you the extent of support that Experts 911 provides to its customers.
- Slow computer performance
- Email Problems: Sending/Receiving, Outlook, Exchange, Webmail
- Printer Problems: drivers, sharing, connectivity
- Networking & Internet: Connectivity, speed, file sharing
- Operating System problems and errors
- Server: Password resets, account creation, data access permissions, block USB
- Microsoft Office Assistance: Word, Excel, PowerPoint
- General Software Assistance: PDF, CD/DVD, Multimedia
- Get all of the above + 24×7 Problem PREVENTION + Antivirus Management with our